What you’ll be doing:
- Keeping our guests happy!
- Representing Propr to clients and guests who call the office
- Liaising between property managers, maintenance, concierges and guests
- Answering emails, messages and phone calls
- Creating bookings and taking payments
- Co-ordinating concierges and checkins
- Problem solving with your team on a daily basis
Here’s our description of the ideal person for this job:
- Empathetic and high emotional intelligence
- Experience in hospitality or customer service
- High attention to detail
- Knowledge of the city/tourist experiences
- Reliable transport
- Problem solver (You can think on your feet!)
- Team player
- Tech savvy and can communicate clearly, quickly and effectively both written and verbally
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